FAQ

  • Would we be a good fit?

    Another great question! And it may take a couple of sessions to know!

    Generally, if you align with any of my specialities or identities that typically see, that is a good start! After this, clients should know that I come ready to work in session and I will bring warmth, compassion, humor, and clarity. I also appreciate that if this is your first time seeing a therapist, we may spend a session or two discussing how we “do” therapy!

    My hope is that if someone close to you were to ask, “so what are you doing in therapy?”, you will be able to consistently given an answer about what we are working on.

  • What is your approach to therapy?

    Please see the “About Chandler” section to learn more about my approach and the therapeutic theories I adhere to.

  • Do you take insurance? How much do you charge?

    I currently take Blue Cross Blue Shield (HMO and PPO).

    For other insurance companies, I do provide Superbills for clients who would like to submit for reimbursement with their out of network benefits.

    My out of pocket fees are:

    Individual Therapy: $180/50 minute session

    Couples Therapy: $220/50 minute session

  • What are some ways I could afford paying out of pocket?

    Many private insurance companies, as part of your policy, have “Out of Network Benefits.” I use a telehealth platform that also automatically creates what is called a “SuperBill” which serves as a receipt for our sessions that you submit to your insurance company for reimbursement. I’ve had clients be able to be reimbursed anywhere from 60-80% of session cost depending on their policy. I highly recommend calling your insurance company and asking about these benefits, in addition if there is an “Out of Network Deductible” to meet before you are eligible for reimbursement. Please do not hesitate to ask questions about this!

  • How long does a session last? Do you meet in person or virtually?

    I meet with both individuals and couples for 55 minute sessions. I am licensed in both Massachusetts and Maine and am able to see clients who reside in either state.

    I currently meet with clients virtually with some availability to be seen in person as well in the Brookline area. I use a secure platform that handles all aspects of the logistics of our work including sending links, reminders, and handling paperwork and billing as well.

  • How do we get started? What is the process of setting up an initial session?

    As someone who loves clear steps, I appreciate this question!

    Send an inquiry via my website or Psychology Today profile with your name, email, and a few brief sentences on what you are looking for. If I have spots, I will get back to you within 3 business days.

    I will reach out to you with some basic information and send some intake paperwork prior to an intake session where we will review paperwork and spend time discussing the work we can do together. After this, if we agree we are a good fit, we continue from there.